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How can I raise a finance case with OneAdvanced?

AD team Updated by AD team

How can I raise a ticket with OneAdvanced's finance team?

For all billing and invoicing queries, finance cases must be raised via the OneAdvanced Customer Support Portal.

  1. From the Customer Support Portal homepage, click the Request something button
  2. Select Billing and Payments, and choose the relevant option such as Invoice Query or Renewal Query from the options available:
  3. From this page you can submit a request and this will be assigned to the relevant team at OneAdvanced.

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