Table of Contents

Admin: How can I grant Admin permissions to a User on Service Centre?

shivani Updated by shivani

How can I make another user an Admin on the Service Centre?

Customer Admins have greater powers on the OneAdvanced Service Centre, including the ability to approve and reject new users, as well as reviewing all support tickets across your organisation.

There is no limit to the number of Admins you can have on your account; We would recommend 2-3 people as a maximum.
  1. Go to the Support tab, and then Contacts:
  2. Locate the relevant User / contact who you wish to make Admin and click into their profile
  3. Scroll to the Actions box at the bottom of the page and choose Edit Roles
  4. Drag the required user to the right-hand side (selected panel)
  5. Click Update.

Note: Once any new user has been granted Admin permissions these will be active when the user next logs in.

How did we do?

Admin: How can I find my organisation's Registration Code?

How can I raise a finance case with OneAdvanced?

Contact