General

Customer Portal Guide

You can now access our brand-new Customer Portal at https://services.oneadvanced.com/ You may also refer to the following links for the video guide on the portal: Customer Portal Demo 1.mp4 Forgot Pa…

Shivani Kushwah
Updated by Shivani Kushwah

How to raise a Support case?

When you click on "Request Something" from the homepage, you will be directed to the page displayed in the screenshot below. Fill out the case form with the relevant details , ensuring you select the…

Shivani Kushwah
Updated by Shivani Kushwah

Guide to the Customer Admin Role

As the nominated Customer Admin for your organisation, you have an increased range of access within the system to help you enable your colleagues and work with your support team. You can view all act…

Shivani Kushwah
Updated by Shivani Kushwah

Supported Frameworks

A list of active frameworks on the Purchasing marketplace

Shivani Kushwah
Updated by Shivani Kushwah

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